Returns and Warranties
GlobalGolf Gift Box Service is Now Available!
How can I track the status of my order?
When can I expect my shipment?
What is a drop ship?
I received the wrong item. What do I do?
My purchase was damaged in shipment. What do I do?
Can I change my re-gripping order?
What is your cancellation policy for re-gripping services?
Can I pick up or return items in person?
How much does it cost?
How many clubs can I try?
How long do I have to try my UTry® club(s)?
What happens at the end of my UTry® trial?
What clubs are eligible for UTry®?
Can I get a club head with multiple shafts for a single UTry® order?
How much is shipping?
How do you ship my UTry® clubs to me?
Will I get a refund for the trial fee cost when I return my UTry® club(s)?
Can I exchange my current UTry® club for another one?
I forgot to submit the return in time and my credit card was charged in full for the club(s); how long until I receive my money back?
Can I still return the club if I damage it?
Do I need to return the accessories with the club?
Can I use my GlobalGolf Reward Points towards the UTry® program?
How do I Trade In my clubs towards a UTry® club purchase?
Can I request a trial extension?
What kind of Warranty do these UTry® clubs include?
Do I need to tape up the club when trying it?
What is the Money Back Shipping Guarantee?
I am outside of the US. How much does it cost for shipping?
What is the estimated shipping time for orders that include re-gripping services?
Pre-Owned Products
New Products
Finding Clubs
Payment
Why trade-in your golf club?
Can I trade in a club and apply it towards a purchase?
When can I expect my trade-in to be processed?
Can I trade in a preowned shaft?
Where do you get your trade-in values?
What if I can’t find my club on the list?
What type of iron set makeups do you accept?
What if the trade-in does not match the item on the packing slip?
Will GlobalGolf provide a shipping label for my trade-in?
I have a lot of items to trade in. Will you send me a large box?
What if my trade-in fails?
How do I purchase a gift card?
Can I use an eGiftCard for phone orders?
How do I check the balance on my eGiftCard?
I received a free eGiftCard when I bought a club as part of a promotion, but I'm returning the club. Do I get to keep the eGiftCard?
I lost my eGiftCard. Can I get a replacement?
Can I redeem my eGiftCard for cash?
Is your website secure?
Do you have a privacy policy?
Email one of our Customer Service Representatives for personalized support.
questions@globalgolf.com