Accessibility is an ongoing effort for the GlobalGolf team. We are always searching for solutions that will improve the accessibility of our site. If, at any time, you have difficulty using or accessing any part of GlobalGolf, please feel free to contact us. We will work with you to make all reasonable efforts to correct the issue and assist with immediate needs.
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  • What if my trade-in fails?

    If your trade-in does not meet our acceptance criteria we will do one of the following:

    1. Return the product to you. You are responsible for the return shipping charges and you must contact us with your payment information. Consumer trade-in return shipping rates are shipped FedEx and are as follows:

        Base Charge Add On
      Single Club $10.99 $.99
      Iron Sets $14.99 $7.99

    2. Disposal of the item if the club is a no value item and you agree to its disposal.
    3. Repair the club if you agree to the price of the repair and authorize us to complete the repair. We will deduct the repair charges from the initial trade-in allowance.

    If you return a purchase, a trade-in credit is refunded back to you in the original form of payment. If you paid for your order with a gift certificate and/or credit card or PayPal combination then the refund will be credit to the gift certificate first. The remaining balance will then be refunded to the credit card or PayPal account. 30-Day Playability items returned will be refunded via a GlobalGolf gift certificate.

    Still need help?

    Email one of our Customer Service Representatives for personalized support.

    questions@globalgolf.com